Returns Policy

* Items must be returned within 30 days of receipt.
* Returned items may be subject to a restocking fee.
* We are unable to accept exchanges or returns on any type of undergarments.
* Returns must be in original condition along with all tags attached.
* Items purchased with a players name or number who has since been traded, left the Chicago Cubs or changed their number will not be eligible for returns or exchanges.
* All dated items are not eligible for return.
* CubWorld.com is not responsible for damage during shipping on pennants and stickers.

You can shop at CubWorld.com online with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks (see an online payments diagram) [link to http://www.authorize.net/resources/howitworksdiagram/ ]. The company adheres to strict industry standards for payment processing, including: 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions. Industry leading encryption hardware and software methods and security protocols to protect customer information. Compliance with the Payment Card Industry (PCI) Data Security Standard. For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy. If you prefer, we can process your transaction by phone, fax or mail. Call us at 888-4-CubWorld during our business hours 24 Hours a Day, 365 Days a year, fax us at 773-472-3420 or mail your order to 3555 N. Clark Street, Chicago, IL 60657. CubWorld.com is registered with the Authorize.Net Verified Merchant Seal program.

Policies, Terms and Conditions:

The terms, policies and conditions (collectively known as "Conditions") described below govern the use of this site (referred to as "CubWorld.com" or "site"). Your use and/or placement of any order indicate your acceptance of these Conditions. CubWorld.com. of IL.

Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. CubWorld.com reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.

Credit Cards
We accept the following credit cards: Visa, MasterCard, American Express, and Discover. There is no surcharge for using your credit card to make purchases with Cubworld Online. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.

Money Orders, Cashier�s Checks, Company Checks, & Personal Checks
Cubworld Online accepts in U.S. Dollars only. Orders are processed upon receipt of a money order or cashiers check. For personal and company checks, please allow up to 10 banking days after receipt for clearance of funds before the order is processed. We cannot guarantee the availability of a product by the time funds clear or payment is received. We will charge a $25 fee on all returned checks.

Shipping Policy
Shipping Time -- Most orders received before 3:00PM will ship the same day, provided the product ordered is in stock. Most orders received after 3:00 PM will ship the next business day. Orders are not shipped on Sunday, except by prior arrangement.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by CubWorld.com or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 3:00PM , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.

Multiple Product Orders
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.

Taxes
Cubworld Online shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within IL. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.

Returns
All returns are subject to a 15% restocking fee. All orders being returned that qualified for free shipping are also subject to the original shipping charges. We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase. Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return 30 days from the date of purchase. All customized items are final. ALL SALES ON DISCOUNTED ITEMS AND CUSTOM JERSEYS ARE FINAL

Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Cubworld Online shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Cubworld Online shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Cubworld Online shall immediately issue a credit to your credit card account in the amount of the incorrect price

Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that Cubworld Online. is not responsible for the operation of or content located on or through any such site.

Other Conditions
These Conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether Cubworld Online. signs them or not. Cubworld Online. reserves the right to make changes to this site and these Conditions at any time.